Our Customers Say
Andy responded very quickly. He appeared at my home at the agreed time for estimate. I found him knowledgeable, approachable, pleasant with a transparent manner giving the impression of an honest and decent tradesman. I accepted his very reasonable quotation and agreed a date for installation. He and his assistant arrived promptly at 0900 and set to work instantly. They covered the floor and furniture with protective sheets. Swept the chimney clean. Cleared up as they worked and competently performed the work – installing stainless flue lining, bird fitting and retention plate. They fitted the new multi fuel stove and flue pipes expertly and added a Carbon Monoxide alarm.
Andy’s service was second to none – faultless in performance and with a kind customer friendly attitude. He explained everything as he went along – I could not fault him or his top class workmanship.
If you are thinking of getting chimney or stove work done look no further. He couldn’t be beaten. Excellent. (My first impression of him proved to be correct – he is a star).
Friendly, quick and professional. I would highly recommend them.
We recently had a multi-fuel burner installed in our house by Andy of `Dorset stoves and chimneys`.
Andy was very helpful and replied to all our queries beforehand, he gave a very reasonable quote and then completed the job within the time and within the costs he predicted. He was very friendly, very professional and both me and my partner liked and trusted him. He protected all our furniture and carpets with sheets whilst working, and any cleaned the small amounts of damage that were caused as he went.
We would highly recommend Dorset Stoves and Chimneys.
We found Andy to be very friendly, helpful and professional. He provided a quotation promptly and carried out the work within the stated timescale. The job was not straightforward, requiring the demoltion of one chimney and repairs to the resulting hole in the roof, extensive repairs to another chimney and the installation of a chimney liner and multi-fuel stove. All was completed without problem. A few minor “snags” were dealt with promptly. I would have no hesitation in recommending Andy.
Very pleased with Andy’s work and advice. Very helpful and a really nice guy too!
The team did a fantastic job. They came promptly to check out the job and quote. On the first day encountered a wholly unexpected major problem, immediately assessed how it could be solved and quoted on the spot to do the extra work, arranged a convenient day to come back and do it, and then finished the first part of the job in a thoroughly professional manner. On the second appointment they were prompt, very efficient and again did an excellent and professional job with a minimum of fuss and disruption. They were also pleasant and friendly and a pleasure to have in the house, and their prices are very reasonable. I cannot recommend them highly enough.
Andy and his mate have done an excellent job, quickly with the minimum of mess, and very reasonable charges!! We are all delighted with the results!!I would highly recommend Andy and his team and will be using them again myself when i come to do my other rooms!! Thank you Andy and Congrats on a job well done!!!
Job completed,installed and it is hot now as I write this,bye bye gas heating
Great service from start to finish ,
Superb all round. Great job, good price would definitely recommend
What can I say about Andy – brilliant. From quote to end of job he was exceptional. Quote was very fair, work cleanly completed, Andy and his mate friendly and professional. Excellent job you would be mad not to employ Andy if you need this type of work done.
Good efficient and friendly service. Very happy to have our log burner fitted in-time for Christmas. Thank you
Job done quickly please with work.
Andy got back to me quickly regarding insulating a chimney in a thatched listed property in line with the insurance regulations. He offered to do the work within a week and arrived punctually. I was impressed that he had a cherry picker and could do the job without waiting for scaffolding to be erected which was only way offered by other companies and would have been quite costly. Everything was finished quickly by Andy and his helper and they left the place neat and clean. I was also impressed with the speed and efficiency of his communication by email .
Andy responded quickly with an early start and a reasonably priced estimate. The job would have been almost impossible without extensive scaffolding or the cherry picker which Andy supplied.Andy and his team were efficient, well organised and undertook a wide range of building tasks in addition to chimney repairs over a few days. I would certainly use Andy again for other building jobs.
Really great company to use. Really good price and complete the work to a high standard and quickly.
Thank you Andy so much for reinstalling our open fire. Fantastic job, we are so happy with it.
Would highly recommend.